Shipping policy
Do we ship internationally?
Unfortunately, we do not offer shipping internationally. Kinspire Clothing is currently only providing shipping domestically.
How much does shipping cost?
Shipping is calculated at checkout and is dependent on the dimensions and weight of your order and your shipping location.
I purchased an item(s) and it has not shipped yet. A label has been created but there has been no movement with my order. What should I do?
All items will be shipped within 2-3 business days after purchasing your order. Please allow additional time for holidays. Bare with us as the two of us package and ship your products in-house.
My package shows as "Delivered" but I never received it. What should I do?
Based on your location and pre-set preferences with the delivery courier, your order may be delivered to your building doorman, concierge, mailroom, or even at times, a neighbor who may accept the package in your absence. Please be sure to check with these individuals first. If you still do not have your package 24 hours after the delivery has occurred, please contact our Support Team at support@kinspireclothing.com and we will investigate the issue further.
My order was lost/stolen. What should I do?
Kinspire Clothing is not responsible for any lost or stolen packages, if the address provided at checkout matches the address where the order was shipped and delivered, we are not liable for the package after successful delivery. Misplaced packages are non-refundable. If you have further questions or an issue pertaining to a stolen delivery that we can assist with, please email support@kinspireclothing.com and we will try and assist you.
Do you offer same-day delivery?
Unfortunately, we do not offer same-day delivery at this time.
Can I expedite my order?
Unfortunately, we are unable to expedite any orders under any circumstances.
Can I pick up my order in person?
Online orders cannot be retrieved in person. All online orders must be shipped via carrier to an address. Please contact us on Instagram or by email at support@kinspireclothing.com if you are interested in purchasing locally in person.